Aurora IT Innovations PVT LTD
Last Updated: 29 December 2025
Chasincha Tokha 3, Kathmandu, Nepal
Email: [email protected]
Phone: +977 9708072678
Aurora IT Innovations PVT LTD provides a unified messaging and chatbot automation platform that enables businesses to manage customer communications across supported channels, including Facebook Messenger, Instagram Direct, WhatsApp, and other digital communication platforms.
The platform may include automated messaging, AI-assisted responses, message routing, analytics, and optional escalation to human agents.
You confirm that you are legally authorized to manage and operate the business accounts, pages, or phone numbers connected to our platform. You agree to comply with all applicable laws, regulations, and third-party platform policies.
You agree not to use the service to:
Aurora IT Innovations PVT LTD reserves the right to restrict, suspend, or terminate access in cases of misuse or policy violations.
Message data is processed solely to deliver messaging, chatbot automation, and customer communication services requested by our customers. We do not sell personal data and do not use message content for advertising purposes.
Our services depend on third-party platforms and APIs. We are not responsible for service interruptions, policy changes, or limitations imposed by external providers.
Services are provided on an "as is" and "as available" basis. Aurora IT Innovations PVT LTD shall not be liable for indirect, incidental, or consequential damages arising from use of the platform.
These Terms are governed and interpreted in accordance with the laws of Nepal.
For inquiries regarding these Terms, contact:
[email protected]